Chen-Ya Wang, Ph.D.
Affiliations: | 2011 | Pennsylvania State University, State College, PA, United States |
Area:
Marketing Business AdministrationGoogle:
"Chen-Ya Wang"Parents
Sign in to add mentor| Anna S. Mattila | grad student | 2011 | Penn State | |
| (The impact of servicescapes on the pre-consumption authenticity assessments of ethnic-oriented services.) | ||||
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Publications
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| Chan YC, Wang CY, Chou TL. (2022) Money or funny: Effective connectivity during service recovery with a DCM-PEB approach. Biological Psychology. 176: 108464 |
| Liu SQ, Wu LL, Wang C. (2020) A creative-mix or variety-mix fusion experience? Examining marketing strategies for ethnic fusion restaurants International Journal of Hospitality Management. 89: 102596 |
| Li L, Zhao C, Zhang Y, et al. (2017) Effect of stable antimicrobial nano-silver packaging on inhibiting mildew and in storage of rice. Food Chemistry. 215: 477-82 |
| Wei W, Lu Y(, Miao L, et al. (2017) Customer-customer interactions (CCIs) at conferences: An identity approach Tourism Management. 59: 154-170 |
| Zang Z, Zou X, Zuo P, et al. (2017) Impact of landscape patterns on ecological vulnerability and ecosystem service values: An empirical analysis of Yancheng Nature Reserve in China Ecological Indicators. 72: 142-152 |
| Wang C, Guchait P, Chiang C, et al. (2017) When customers want to become frontline employees: an exploratory study of decision factors and motivation types Service Business. 11: 871-900 |
| Guchait P, Lee C, Wang CY, et al. (2016) Impact of error management practices on service recovery performance and helping behaviors in the hospitality industry: The mediating effects of psychological safety and learning behaviors Journal of Human Resources in Hospitality and Tourism. 15: 1-28 |
| Wang CY, Mattila AS. (2015) The Impact of Servicescape Cues on Consumer Prepurchase Authenticity Assessment and Patronage Intentions to Ethnic Restaurants Journal of Hospitality and Tourism Research. 39: 346-372 |
| Wu L, Mattila AS, Wang CY, et al. (2015) The Impact of Power on Service Customers’ Willingness to Post Online Reviews Journal of Service Research. 19: 224-238 |
| Wang CY, Miao L, Mattila AS. (2015) Customer responses to intercultural communication accommodation strategies in hospitality service encounters International Journal of Hospitality Management. 51: 96-104 |