Steven M. Leon, Ph.D.

Affiliations: 
2011 North Dakota State University, Fargo, ND, United States 
Area:
Marketing Business Administration, Finance, Management Business Administration
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"Steven Leon"

Parents

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Denver Tolliver grad student 2011 North Dakota State University
 (Global airlines: Modeling profitability and portfolio for allocation to international regions.)
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Publications

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Leon S, Nakayama M. (2020) Exploring factors that influence positive WOM in the health insurance industry. Health Marketing Quarterly. 37: 176-192
Leon S, Choi H. (2020) Satisfaction and word-of-mouth moderated by choice: a service industry perspective Journal of Consumer Marketing
Leon S, Martín JC. (2020) A fuzzy segmentation analysis of airline passengers in the U.S. based on service satisfaction. Research in Transportation Business and Management. 100550
Chen CC, Leon S, Nakayama M. (2018) Converting music streaming free users to paid subscribers: social influence or hedonic performance International Journal of Electronic Business. 14: 128-145
Leon S. (2018) Service mobile apps: a millennial generation perspective Industrial Management and Data Systems. 118: 1837-1860
Leon S, Uddin N. (2017) Airline Ancillary Services: An Investigation into Passenger Purchase Behavior Journal of the Transportation Research Forum. 56: 41-62
Leon S, Uddin N. (2017) Data-driven insights: Assessment of airline ancillary services Journal of Transportation Management. 27: 59-74
Leon S, Szmerekovsky J, Tolliver D. (2015) Using VAR for strategic capacity allocation: An airline perspective International Journal of Services and Operations Management. 21: 127-149
Mitra S, Leon SM. (2014) Discrete choice model for air-cargo mode selection International Journal of Logistics Management. 25: 656-672
Leon SM, Szmerekovsky JG, Tolliver DD. (2013) A portfolio approach to allocating airline seats Transportation Journal. 52: 441-462
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