David J. Paper

Affiliations: 
Education and Human Services Utah State University, Logan, UT, United States 
Area:
Information Science, Higher Education, Technology of Education
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"David Paper"
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Publications

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Fayad R, Paper D. (2015) The Technology Acceptance Model E-Commerce Extension: A Conceptual Framework Procedia. Economics and Finance. 26: 1000-1006
O'Reilly K, Paper D, Marx S. (2012) Demystifying grounded theory for business research Organizational Research Methods. 15: 247-262
O'Reilly K, Paper D. (2012) CRM and retail service quality: Front-line employee perspectives International Journal of Retail and Distribution Management. 40: 865-881
O'Reilly K, Paper D. (2012) Want Value from Big Data? Close the Gap between the C-Suite and the Server Room Journal of Information Technology Case and Application Research. 14: 3-10
O'Reilly K, Paper D. (2011) Can CRM survive integrating franchisees with a corporate giant Journal of Research in Marketing and Entrepreneurship. 13: 47-73
O'Reilly K, Paper D. (2009) Stakeholder Perceptions Regarding eCRM: A Franchise Case Study Informing Science the International Journal of An Emerging Transdiscipline. 12: 191-215
O'Reilly K, Paper D. (2009) The role of vendor in eCRM tool development Qualitative Market Research. 12: 404-427
O’Reilly K, Paper D. (2009) Customer Relationship Management (CRM): An Approach for Transforming the ’Myth’ of CRM Success into Dual-Creation of Value Journal of Information Technology Case and Application Research. 11: 1-8
Paper D, Ugray Z. (2008) Change Management: A Sensible Approach for Information Technology Researchers Journal of Information Technology Case and Application Research. 10: 1-8
Pedersen E, Paper D. (2007) Electronic Commerce Travel: A Case Study in Information Technology Use, Market Flexibility, Adaptability, and Diversification Journal of Cases On Information Technology. 9: 73-89
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