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Eylem Tekin, Ph.D.

Affiliations: 
2003 Northwestern University, Evanston, IL 
Area:
Industrial Engineering
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Wallace J. Hopp grad student 2003 Northwestern
 (Performance opportunity for workforce agility.)

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Publications

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Tekin E, Hopp WJ, Van Oyen MP. (2009) Pooling strategies for call center agent cross-training Iie Transactions (Institute of Industrial Engineers). 41: 546-561
Hopp WJ, Tekin E, Van Oyen MP. (2004) Benefits of Skill Chaining in Serial Production Lines with Cross-Trained Workers Management Science. 50: 83-98
Tekin E, Hopp WJ, Van Oyen MP. (2002) Benefits of Skill Chaining in Production Lines with Cross-Trained Workers: An Extended Abstract Manufacturing & Service Operations Management. 4: 17-20
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