| Year |
Citation |
Score |
| 2021 |
Meira JVdS, Hancer M. Using the social exchange theory to explore the employee-organization relationship in the hospitality industry International Journal of Contemporary Hospitality Management. 33: 670-692. DOI: 10.1108/IJCHM-06-2020-0538 |
0.362 |
|
| 2019 |
Subramony MV, Lemon K, Pugh SD, Bayazit M, Ford RC, Fricke P, Golubovskaya M, Groth M, Hancer M, Hu X, Johnson AM, Kan HJ, Kepes S, Lee Y, Leon M, et al. Evolving Role of Frontline Service Employees: Multidisciplinary Perspectives & Research Directions Academy of Management Proceedings. 2019: 17393. DOI: 10.5465/AMBPP.2019.17393SYMPOSIUM |
0.302 |
|
| 2019 |
Solnet D, Subramony M, Ford RC, Golubovskaya M, Kang HJ(, Hancer M. Leveraging human touch in service interactions: lessons from hospitality Journal of Service Management. 30: 392-409. DOI: 10.1108/Josm-12-2018-0380 |
0.446 |
|
| 2019 |
Erkmen E, Hancer M. Building brand relationship for restaurants: An examination of other customers, brand image, trust, and restaurant attributes International Journal of Contemporary Hospitality Management. 31: 1469-1487. DOI: 10.1108/Ijchm-08-2017-0516 |
0.471 |
|
| 2017 |
Erkmen E, Hancer M, Leong JK. How Internal Branding Process Really Pays Off Through Brand Trust Tourism Analysis. 22: 309-322. DOI: 10.3727/108354217X14955605216050 |
0.47 |
|
| 2017 |
Im J, Hancer M. What Fosters Favorable Attitudes Toward Using Travel Mobile Applications Journal of Hospitality Marketing & Management. 26: 361-377. DOI: 10.1080/19368623.2017.1248805 |
0.357 |
|
| 2016 |
Shin YH, Hancer M. The role of attitude, subjective norm, perceived behavioral control, and moral norm in the intention to purchase local food products Journal of Foodservice Business Research. 1-14. DOI: 10.1080/15378020.2016.1181506 |
0.311 |
|
| 2015 |
Erkmen E, Hancer M. "Do your internal branding efforts measure up?": consumers' response to brand supporting behaviors of hospitality employees. International Journal of Contemporary Hospitality Management. 27: 878-895. DOI: 10.1108/Ijchm-10-2013-0442 |
0.408 |
|
| 2015 |
Ozturk AB, Hancer M. The Effects of Demographics and Past Experience on RFID Technology Acceptance in the Hospitality Industry International Journal of Hospitality and Tourism Administration. 16: 275-289. DOI: 10.1080/15256480.2015.1054756 |
0.402 |
|
| 2015 |
Erkmen E, Hancer M. Linking brand commitment and brand citizenship behaviors of airline employees: "The role of trust" Journal of Air Transport Management. 42: 47-54. DOI: 10.1016/J.Jairtraman.2014.08.001 |
0.382 |
|
| 2014 |
Ozturk AB, Hancer M. Hotel and IT decision-maker characteristics and information technology adoption relationship in the hotel industry Journal of Hospitality and Tourism Technology. 5: 194-206. DOI: 10.1108/Jhtt-12-2013-0038 |
0.409 |
|
| 2014 |
Im JY, Hancer M. Shaping travelers’ attitude toward travel mobile applications Journal of Hospitality and Tourism Technology. 5: 177-193. DOI: 10.1108/Jhtt-11-2013-0036 |
0.402 |
|
| 2014 |
Ozturk AB, Hancer M, Im JY. Job Characteristics, Job Satisfaction, and Organizational Commitment for Hotel Workers in Turkey Journal of Hospitality Marketing and Management. 23: 294-313. DOI: 10.1080/19368623.2013.796866 |
0.395 |
|
| 2013 |
Gazzoli G, Hancer M, Kim B(. Explaining why employee‐customer orientation influences customers' perceptions of the service encounter Journal of Service Management. 24: 382-400. DOI: 10.1108/Josm-09-2012-0192 |
0.47 |
|
| 2013 |
Kim YJ, Njite D, Hancer M. Anticipated emotion in consumers' intentions to select eco-friendly restaurants: Augmenting the theory of planned behavior International Journal of Hospitality Management. 34: 255-262. DOI: 10.1016/J.Ijhm.2013.04.004 |
0.316 |
|
| 2012 |
Park S, Hancer M. A Comparative Study of Logit and Artificial Neural Networks in Predicting Bankruptcy in the Hospitality Industry Tourism Economics. 18: 311-338. DOI: 10.5367/Te.2012.0113 |
0.306 |
|
| 2012 |
Ozturk AB, Palakurthi R, Hancer M. Organizational-Level RFID Technology Adoption in the Hospitality Industry Tourism Analysis. 17: 629-642. DOI: 10.3727/108354212X13485873913967 |
0.348 |
|
| 2012 |
Gazzoli G, Hancer M, Park Y. Employee Empowerment and Customer Orientation: Effects on Workers' Attitudes in Restaurant Organizations International Journal of Hospitality & Tourism Administration. 13: 1-25. DOI: 10.1080/15256480.2012.640180 |
0.458 |
|
| 2011 |
Njite D, Hancer M, Slevitch L. Exploring corporate social responsibility: a managers' perspective on how and why small independent hotels engage with their communities. Journal of Quality Assurance in Hospitality & Tourism. 12: 177-201. DOI: 10.1080/1528008X.2011.541833 |
0.35 |
|
| 2011 |
Ozturk AB, Hancer M. The effect of demographics on job satisfaction: a study of hotel managers in Turkey. International Journal of Hospitality & Tourism Administration. 12: 189-201. DOI: 10.1080/15256480.2011.590735 |
0.405 |
|
| 2010 |
Shin YH, Hancer M, Leong JK, Palakurthi R. An investigation of systematic risk determinants in the casino industry. Tourism Analysis. 15: 689-700. DOI: 10.3727/108354210X12904412049938 |
0.34 |
|
| 2010 |
Gazzoli G, Hancer M, Park Y. The role and effect of job satisfaction and empowerment on customers' perception of service quality: a study in the restaurant industry. Journal of Hospitality & Tourism Research. 34: 56-77. DOI: 10.1177/1096348009344235 |
0.458 |
|
| 2010 |
Kim YJ, Hancer M. The effect of knowledge management resource inputs on organizational effectiveness in the restaurant industry Journal of Hospitality and Tourism Technology. 1: 174-189. DOI: 10.1108/17579881011065065 |
0.399 |
|
| 2010 |
Leong JK, Hancer M. International foodservice and sanitation management curricula to enhance student skills. Journal of Hospitality Marketing & Management. 19: 137-156. DOI: 10.1080/19368620903455260 |
0.325 |
|
| 2010 |
Huber MM, Hancer M, George RT. A comparative examination of information technology usage in the restaurant industry Journal of Foodservice Business Research. 13: 268-281. DOI: 10.1080/15378020.2010.500262 |
0.636 |
|
| 2009 |
Kim SH, Kim WG, Hancer M. Effect of IT Investment Announcements on the Market Value of Hospitality Firms Using Event Study Methodology Tourism Economics. 15: 397-411. DOI: 10.5367/000000009788254304 |
0.341 |
|
| 2009 |
Hancer M, Ozturk AB, Ayyildiz T. Middle-Level Hotel Managers' Corporate Entrepreneurial Behavior and Risk-Taking Propensities: A Case of Didim, Turkey Journal of Hospitality Marketing & Management. 18: 523-537. DOI: 10.1080/19368620902950113 |
0.319 |
|
| 2008 |
Hancer M, Larzelere RE, Njite D. Initial reliability of a Turkish version of the Dyadic Trust Scale. Psychological Reports. 103: 917-20. PMID 19320228 DOI: 10.2466/Pr0.103.3.917-920 |
0.397 |
|
| 2008 |
Ozturk AB, Hancer M. Exploring destination satisfaction: a case of kizkalesi, Turkey Tourism Analysis. 13: 473-484. DOI: 10.3727/108354208788160504 |
0.371 |
|
| 2008 |
George RT, Hancer M. Housekeeping Managers and the Administration of Housekeeping Service International Journal of Hospitality & Tourism Administration. 9: 365-383. DOI: 10.1080/15256480802427313 |
0.509 |
|
| 2005 |
Hancer M, George RT, Kim B. An examination of dimensions of Psychological Empowerment Scale for service employees. Psychological Reports. 97: 667-72. PMID 16342598 DOI: 10.2466/Pr0.97.2.667-672 |
0.506 |
|
| 2005 |
George RT, Hancer M. Leader-Member Exchange Quality Journal of Human Resources in Hospitality & Tourism. 3: 85-99. DOI: 10.1300/J171V03N02_04 |
0.487 |
|
| 2004 |
Hancer M, George RT. Factor structure of the Minnesota Satisfaction Questionnaire short form for restaurant employees. Psychological Reports. 94: 357-62. PMID 15077790 DOI: 10.2466/Pr0.94.1.357-362 |
0.431 |
|
| 2003 |
Mba ERTG, Hancer M. The Impact of Selected Organizational Factors on Psychological Empowerment of Non-Supervisory Employees in Full-Service Restaurants Journal of Foodservice Business Research. 6: 35-47. DOI: 10.1300/J369V06N02_04 |
0.447 |
|
| 2003 |
Hancer M, George RT. Job Satisfaction Of Restaurant Employees: An Empirical Investigation Using The Minnesota Satisfaction Questionnaire Journal of Hospitality & Tourism Research. 27: 85-100. DOI: 10.1177/1096348002238882 |
0.499 |
|
| 2003 |
Hancer M, George R. Psychological empowerment of non-supervisory employees working in full-service restaurants International Journal of Hospitality Management. 22: 3-16. DOI: 10.1016/S0278-4319(02)00032-4 |
0.545 |
|
| Show low-probability matches. |