Year |
Citation |
Score |
2020 |
Xiong L, King C. Exploring How Employee Sense of Brand Community Affects Their Attitudes and Behavior Journal of Hospitality & Tourism Research. 44: 567-596. DOI: 10.1177/1096348020905360 |
0.703 |
|
2020 |
Wegner CE, King C, Jordan JS. The role of organizational membership in overcoming dissonant sport activity identities Sport Management Review. 23: 455-468. DOI: 10.1016/J.Smr.2019.05.004 |
0.319 |
|
2020 |
Lu L, Cai R, King C. Building trust through a personal touch: Consumer response to service failure and recovery of home-sharing Journal of Business Research. 117: 99-111. DOI: 10.1016/J.Jbusres.2020.05.049 |
0.365 |
|
2020 |
King C, So KKF, DiPietro RB, Grace D. Enhancing employee voice to advance the hospitality organization’s marketing capabilities: A multilevel perspective International Journal of Hospitality Management. 91: 102657. DOI: 10.1016/J.Ijhm.2020.102657 |
0.42 |
|
2019 |
Murillo E, King C. Examining the drivers of employee brand understanding: a longitudinal study Journal of Product & Brand Management. 28: 893-907. DOI: 10.1108/Jpbm-09-2018-2007 |
0.416 |
|
2019 |
King C, Murillo E, Wei W, Madera J, Tews MJ, Israeli AA, Kong L. Towards a shared understanding of the service experience – a hospitality stakeholder approach Journal of Service Management. 30: 410-428. DOI: 10.1108/Josm-11-2018-0375 |
0.411 |
|
2019 |
Aksoy L, King C, Chun HH. Evolving service thinking: disruption and opportunity in hospitality and tourism Journal of Service Management. 30: 449-451. DOI: 10.1108/Josm-07-2019-413 |
0.357 |
|
2019 |
Murillo E, King C. Why do employees respond to hospitality talent management: An examination of a Latin American restaurant chain International Journal of Contemporary Hospitality Management. 31: 4021-4042. DOI: 10.1108/Ijchm-10-2018-0871 |
0.473 |
|
2019 |
Wu L, So KKF, Xiong L, King C. The impact of employee conspicuous consumption cue and physical attractiveness on consumers’ behavioral responses to service failures International Journal of Contemporary Hospitality Management. 31: 21-40. DOI: 10.1108/Ijchm-08-2017-0500 |
0.694 |
|
2019 |
Xiong L, King C. Aligning employees’ attitudes and behavior with hospitality brands: The role of employee brand internalization Journal of Hospitality and Tourism Management. 40: 67-76. DOI: 10.1016/J.Jhtm.2019.06.006 |
0.73 |
|
2019 |
Xiong L, So KKF, Wu L, King C. Speaking up because it’s my brand: Examining employee brand psychological ownership and voice behavior in hospitality organizations International Journal of Hospitality Management. 83: 274-282. DOI: 10.1016/J.Ijhm.2018.11.006 |
0.729 |
|
2018 |
So KKF, Wu L, Xiong L, King C. Brand Management in the Era of Social Media: Social Visibility of Consumption and Customer Brand Identification: Journal of Travel Research. 57: 727-742. DOI: 10.1177/0047287517718354 |
0.669 |
|
2018 |
Grace D, Ross M, King C. Brand fidelity: a relationship maintenance perspective Journal of Brand Management. 25: 577-590. DOI: 10.1057/S41262-018-0127-Z |
0.368 |
|
2018 |
Xiong L, King C. Too much of a good thing? Examining how proactive personality affects employee brand performance under formal and informal organizational support International Journal of Hospitality Management. 68: 12-22. DOI: 10.1016/J.Ijhm.2017.09.007 |
0.692 |
|
2017 |
Grace D, King C, Iacono JL. Workplace relationship cohesion: an internal customers’ perspective Journal of Service Theory and Practice. 27: 129-150. DOI: 10.1108/Jstp-07-2015-0175 |
0.452 |
|
2017 |
King C. Brand management – standing out from the crowd: A review and research agenda for hospitality management International Journal of Contemporary Hospitality Management. 29: 115-140. DOI: 10.1108/Ijchm-12-2015-0711 |
0.414 |
|
2017 |
So KKF, King C, Hudson S, Meng F. The missing link in building customer brand identification: The role of brand attractiveness Tourism Management. 59: 640-651. DOI: 10.1016/J.Tourman.2016.09.013 |
0.445 |
|
2017 |
King C, Murillo E, Lee H. The effects of generational work values on employee brand attitude and behavior: A multi-group analysis International Journal of Hospitality Management. 66: 92-105. DOI: 10.1016/J.Ijhm.2017.07.006 |
0.45 |
|
2016 |
So KKF, King C, Sparks BA, Wang Y. The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands Journal of Travel Research. 55: 64-78. DOI: 10.1177/0047287514541008 |
0.446 |
|
2016 |
So KKF, King C, Sparks BA, Wang Y. Enhancing customer relationships with retail service brands: The role of customer engagement Journal of Service Management. 27: 170-193. DOI: 10.1108/Josm-05-2015-0176 |
0.453 |
|
2016 |
King C, Lee H. Enhancing internal communication to build social capital amongst hospitality employees – the role of social media International Journal of Contemporary Hospitality Management. 28: 2675-2695. DOI: 10.1108/Ijchm-06-2015-0321 |
0.356 |
|
2016 |
Piehler R, King C, Burmann C, Xiong L. The importance of employee brand understanding, brand identification, and brand commitment in realizing brand citizenship behaviour European Journal of Marketing. 50: 1575-1601. DOI: 10.1108/Ejm-11-2014-0725 |
0.715 |
|
2015 |
Gardiner S, Grace D, King C. Is the Australian domestic holiday a thing of the past? Understanding baby boomer, Generation X and Generation Y perceptions and attitude to domestic and international holidays: Journal of Vacation Marketing. 21: 336-350. DOI: 10.1177/1356766715580188 |
0.377 |
|
2015 |
King C, So KKF. Enhancing Hotel Employees’ Brand Understanding and Brand-Building Behavior in China Journal of Hospitality and Tourism Research. 39: 492-516. DOI: 10.1177/1096348013491602 |
0.412 |
|
2015 |
Xiong L, King C. Motivational drivers that fuel employees to champion the hospitality brand International Journal of Hospitality Management. 44: 58-69. DOI: 10.1016/J.Ijhm.2014.10.009 |
0.736 |
|
2014 |
So KKF, King C, Sparks B. Customer Engagement With Tourism Brands: Scale Development and Validation Journal of Hospitality and Tourism Research. 38: 304-329. DOI: 10.1177/1096348012451456 |
0.409 |
|
2014 |
Gardiner S, Grace DA, King C. The Generation Effect The Future of Domestic Tourism in Australia Journal of Travel Research. 53: 705-720. DOI: 10.1177/0047287514530810 |
0.339 |
|
2014 |
Kunkel T, Funk DC, King C. Developing a Conceptual Understanding of Consumer-based League Brand Associations Journal of Sport Management. 28: 49-67. DOI: 10.1123/Jsm.2011-0153 |
0.369 |
|
2014 |
Xiong L, King C, Hu C. Where is the love?: Investigating multiple membership and hotel customer loyalty. International Journal of Contemporary Hospitality Management. 26: 572-592. DOI: 10.1108/Ijchm-03-2013-0141 |
0.665 |
|
2013 |
Filo KR, Chen N, King C, Funk DC. Sport Tourists’ Involvement with a Destination: A Stage-Based Examination Journal of Hospitality & Tourism Research. 37: 100-124. DOI: 10.1177/1096348011425496 |
0.341 |
|
2013 |
Gardiner S, King C, Grace D. Travel Decision Making An Empirical Examination of Generational Values, Attitudes, and Intentions Journal of Travel Research. 52: 310-324. DOI: 10.1177/0047287512467699 |
0.375 |
|
2013 |
King C, Grace DA, Weaven SKW. Developing brand champions: A franchisee perspective Journal of Marketing Management. 29: 1308-1336. DOI: 10.1080/0267257X.2013.796322 |
0.422 |
|
2013 |
Xiong L, King C, Piehler R. “That's not my job”: Exploring the employee perspective in the development of brand ambassadors International Journal of Hospitality Management. 35: 348-359. DOI: 10.1016/J.Ijhm.2013.07.009 |
0.731 |
|
2013 |
King C, So KKF, Grace D. The influence of service brand orientation on hotel employees’ attitude and behaviors in China International Journal of Hospitality Management. 34: 172-180. DOI: 10.1016/J.Ijhm.2013.03.004 |
0.412 |
|
2013 |
So KKF, King C, Sparks B, Wang Y. The influence of customer brand identification on hotel brand evaluation and loyalty development International Journal of Hospitality Management. 34: 31-41. DOI: 10.1016/J.Ijhm.2013.02.002 |
0.423 |
|
2012 |
King C, Grace D. Examining the antecedents of positive employee brand-related attitudes and behaviours European Journal of Marketing. 46: 469-488. DOI: 10.1108/03090561211202567 |
0.437 |
|
2011 |
King C, Funk DC, Wilkins HC. Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities International Journal of Hospitality Management. 30: 157-166. DOI: 10.1016/J.Ijhm.2010.04.009 |
0.416 |
|
2010 |
So KKF, King C. "When experience matters": building and measuring hotel brand equity: the customers' perspective. International Journal of Contemporary Hospitality Management. 22: 589-608. DOI: 10.1108/09596111011053765 |
0.37 |
|
2010 |
King C. "One size doesn't fit all": tourism and hospitality employees' response to internal brand management. International Journal of Contemporary Hospitality Management. 22: 517-534. DOI: 10.1108/09596111011042721 |
0.461 |
|
2010 |
King C, Grace D. Building and measuring employee-based brand equity European Journal of Marketing. 44: 938-971. DOI: 10.1108/03090561011047472 |
0.439 |
|
2009 |
King C, Grace D. Employee based brand equity: A third perspective Services Marketing Quarterly. 30: 122-147. DOI: 10.1080/15332960802619082 |
0.457 |
|
2008 |
King C, Grace DA. Internal branding: Exploring the employee's perspective Journal of Brand Management. 15: 358-372. DOI: 10.1057/Palgrave.Bm.2550136 |
0.413 |
|
2006 |
King C, Grace D. Exploring the implications of market orientation for hospitality employees: A case study approach Services Marketing Quarterly. 27: 69-90. DOI: 10.1300/J396V27N03_05 |
0.457 |
|
2006 |
King C, Grace DA. Exploring managers' perspectives of the impact of brand management strategies on employee roles within a service firm Journal of Services Marketing. 20: 369-380. DOI: 10.1108/08876040610691266 |
0.426 |
|
2005 |
King C, Grace D. Exploring the role of employees in the delivery of the brand: A case study approach Qualitative Market Research. 8: 277-295. DOI: 10.1108/13522750510603343 |
0.466 |
|
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