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Michael E. Ketzenberg, Ph.D. - Publications

Affiliations: 
2000 University of North Carolina, Chapel Hill, Chapel Hill, NC 
Area:
Management Business Administration
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24 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2020 Ertekin N, Ketzenberg ME, Heim GR. Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns Production and Operations Management. 29: 1232-1255. DOI: 10.1111/Poms.13077  0.353
2020 Akturk MS, Ketzenberg M, Yildiz B. Managing Consumer Returns With Technology-Enabled Countermeasures Omega-International Journal of Management Science. 102337. DOI: 10.1016/J.Omega.2020.102337  0.45
2020 Ketzenberg ME, Metters RD. Adapting operations to new information technology: A failed “internet of things” application Omega-International Journal of Management Science. 92: 102152. DOI: 10.1016/J.Omega.2019.102152  0.404
2018 Akturk MS, Ketzenberg M, Heim GR. Assessing impacts of introducing ship‐to‐store service on sales and returns in omnichannel retailing: A data analytics study Journal of Operations Management. 61: 15-45. DOI: 10.1016/J.Jom.2018.06.004  0.408
2018 Choi S, Ketzenberg M. An inverse newsvendor model to set the optimal number of customers in a capacitated environment International Journal of Production Economics. 196: 188-197. DOI: 10.1016/J.Ijpe.2017.11.017  0.39
2018 Ketzenberg ME, Gaukler GM, Salin V. Expiration dates and order quantities for perishables European Journal of Operational Research. 266: 569-584. DOI: 10.1016/J.Ejor.2017.10.005  0.49
2017 Gaukler G, Ketzenberg M, Salin V. Establishing dynamic expiration dates for perishables: An application of rfid and sensor technology International Journal of Production Economics. 193: 617-632. DOI: 10.1016/J.Ijpe.2017.07.019  0.451
2015 Ketzenberg M, Bloemhof J, Gaukler G. Managing Perishables with Time and Temperature History Production and Operations Management. 24: 54-70. DOI: 10.1111/Poms.12209  0.419
2015 Menezes MBC, Ketzenberg M, Oliva R, Metters R. Service Delivery to Moving Demand Points Using Mobile Servers International Journal of Production Economics. 168: 158-166. DOI: 10.1016/J.Ijpe.2015.06.024  0.427
2014 Ruiz-Benítez R, Ketzenberg M, Laan EAvd. Managing consumer returns in high clockspeed industries Omega-International Journal of Management Science. 43: 54-63. DOI: 10.1016/J.Omega.2013.06.004  0.435
2013 Ketzenberg ME, Geismar N, Metters R, Laan Evd. The value of information for managing retail inventory remotely Production and Operations Management. 22: 811-825. DOI: 10.1111/J.1937-5956.2012.01390.X  0.395
2011 Heim GR, Ketzenberg ME. Learning and relearning effects with innovative service designs: An empirical analysis of top golf courses Journal of Operations Management. 29: 449-461. DOI: 10.1016/J.Jom.2010.11.011  0.329
2009 Ketzenberg ME, Zuidwijk RA. Optimal Pricing, Ordering, and Return Policies for Consumer Goods Production and Operations Management. 18: 344-360. DOI: 10.1111/J.1937-5956.2009.01017.X  0.45
2009 Ketzenberg ME, Laan Evd, Teunter RH. Value of information in closed loop supply chains Production and Operations Management. 15: 393-406. DOI: 10.1111/J.1937-5956.2006.Tb00253.X  0.449
2009 Ketzenberg ME, Souza GC, Guide VDR. Mixed Assembly And Disassembly Operations For Remanufacturing Production and Operations Management. 12: 320-335. DOI: 10.1111/J.1937-5956.2003.Tb00206.X  0.581
2009 Souza GC, Ketzenberg ME, Guide VDR. Capacitated Remanufacturing With Service Level Constraints Production and Operations Management. 11: 231-248. DOI: 10.1111/J.1937-5956.2002.Tb00493.X  0.64
2009 Ketzenberg ME. The value of information in a capacitated closed loop supply chain European Journal of Operational Research. 198: 491-503. DOI: 10.1016/J.Ejor.2008.09.028  0.448
2008 Ketzenberg M, Ferguson ME. Managing Slow‐Moving Perishables in the Grocery Industry Production and Operations Management. 17: 513-521. DOI: 10.3401/Poms.1080.0052  0.459
2007 Ketzenberg ME, Rosenzweig ED, Marucheck AE, Metters RD. A framework for the value of information in inventory replenishment European Journal of Operational Research. 182: 1230-1250. DOI: 10.1016/J.Ejor.2006.09.044  0.362
2006 Ketzenberg M, Metters R, Semple J. A heuristic for multi-item production with seasonal demand Iie Transactions. 38: 201-211. DOI: 10.1080/07408170500436096  0.421
2004 Ferrer G, Ketzenberg ME. Value of information in remanufacturing complex products Iie Transactions. 36: 265-277. DOI: 10.1080/07408170490274223  0.507
2002 Souza GC, Ketzenberg ME. Two-stage make-to-order remanufacturing with service-level constraints International Journal of Production Research. 40: 477-493. DOI: 10.1080/00207540110090920  0.633
2002 Ketzenberg M, Metters R, Vargas V. Quantifying the benefits of breaking bulk in retail operations International Journal of Production Economics. 80: 249-263. DOI: 10.1016/S0925-5273(02)00258-X  0.388
2000 Ketzenberg M, Metters R, Vargas V. Inventory policy for dense retail outlets Journal of Operations Management. 18: 303-316. DOI: 10.1016/S0272-6963(99)00033-9  0.422
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