Hee J. Ro, Ph.D.
Affiliations: | 2007 | Pennsylvania State University, State College, PA, United States |
Area:
Marketing Business AdministrationGoogle:
"Hee Ro"Parents
Sign in to add mentor| Anna S. Mattila | grad student | 2007 | Penn State | |
| (A typology of consumer dissatisfaction responses: Exit, voice, loyalty, and "more".) | ||||