Nan Hua, Ph.D.

Affiliations: 
2007 Pennsylvania State University, State College, PA, United States 
Area:
Management Business Administration, Accounting Business Administration
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"Nan Hua"

Parents

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Arun Upneja grad student 2007 Penn State
 (Valuation of intangible assets for publicly traded hotel firms in the US.)
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Publications

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Hua N. (2020) Human Capital and Hotel Operating Performance The Journal of Hospitality Financial Management. 28: 5
Hua N, Li B, Zhang T. (2020) Crime research in hospitality and tourism International Journal of Contemporary Hospitality Management. 32: 1299-1323
Hua N, DeFranco A, Abbott J. (2020) Management fees and hotel performance in the U.S. Tourism Management. 79: 104093
Wei W, Zhang L, Hua N. (2019) Error management in service security breaches Journal of Services Marketing. 31: 783-797
Hua N, Hight S, Wei W, et al. (2019) The power of e-commerce: Does e-commerce enhance the impact of loyalty programs on hotel operating performance? International Journal of Contemporary Hospitality Management. 31: 1906-1923
Zhang T, Wei W, Fu X, et al. (2019) Exploring the roles of technology, people, and organization in building a tourism destination experience: Insights from the 2nd USA-China tourism research summit and Industry Dialogue Journal of Destination Marketing and Management. 12: 130-135
Zhang L, Wei W, Hua N. (2019) Impact of data breach locality and error management on attitude and engagement International Journal of Hospitality Management. 78: 159-168
Hua N, Wei W, L. DeFranco A, et al. (2018) Do loyalty programs really matter for hotel operational and financial performance? International Journal of Contemporary Hospitality Management. 30: 2195-2213
Guchait P, Qin Y, Madera J, et al. (2018) Impact of error management culture on organizational performance, management-team performance and creativity in the hospitality industry International Journal of Hospitality & Tourism Administration. 1-28
Guchait P, Zhao X, Madera J, et al. (2018) Can error management culture increase work engagement in hotels? The moderating role of gender Service Business. 12: 757-778
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