Hailin Qu

Affiliations: 
Hospitality Administration Oklahoma State University, Stillwater, OK, United States 
Area:
Marketing Business Administration, Finance
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"Hailin Qu"
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Publications

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Yu Y, Kim H, Qu H. (2020) A deep acting perspective generation Y hotel employees' workplace deviance. International Journal of Contemporary Hospitality Management. 32: 835-852
Kim H, Qu H. (2020) The mediating roles of gratitude and obligation to link employees' social exchange relationships and prosocial behavior. International Journal of Contemporary Hospitality Management. 32: 644-664
Liu A, Ma E, Qu H, et al. (2020) Daily green behavior as an antecedent and a moderator for visitors’ pro-environmental behaviors Journal of Sustainable Tourism. 28: 1390-1408
Wang Y, Qu H, Yang J, et al. (2020) Leisure-work preference and hotel employees’ perceived subjective well-being Service Industries Journal. 40: 110-132
Wang Y, Qu H, Yang J. (2020) Love spillover from a hotel sub-brand to its corporate brand: An associative network theory perspective Journal of Hospitality and Tourism Management. 44: 263-271
Kim H, Qu H. (2020) Effects of employees’ social exchange and the mediating role of customer orientation in the restaurant industry International Journal of Hospitality Management. 89: 102577
Kim H, Qu H. (2019) The Effects of Experienced Customer Incivility on Employees’ Behavior Toward Customers and Coworkers: Journal of Hospitality & Tourism Research. 43: 58-77
Kim H, Qu H. (2019) Employees’ burnout and emotional intelligence as mediator and moderator in the negative spiral of incivility International Journal of Contemporary Hospitality Management. 31: 1412-1431
Song J, Qu H. (2019) How does consumer regulatory focus impact perceived value and consumption emotions International Journal of Contemporary Hospitality Management. 31: 285-308
Liu J, Qu H. (2019) The spillover effects of management influence tactics on customer-directed outcomes Tourism Management. 73: 143-156
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