Hailin Qu
Affiliations: | Hospitality Administration | Oklahoma State University, Stillwater, OK, United States |
Area:
Marketing Business Administration, FinanceGoogle:
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Publications
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Smart K, Ma E, Qu H, et al. (2021) COVID-19 impacts, coping strategies, and management reflection: A lodging industry case. International Journal of Hospitality Management. 94: 102859 |
Yu Y, Kim H, Qu H. (2020) A deep acting perspective generation Y hotel employees' workplace deviance. International Journal of Contemporary Hospitality Management. 32: 835-852 |
Kim H, Qu H. (2020) The mediating roles of gratitude and obligation to link employees' social exchange relationships and prosocial behavior. International Journal of Contemporary Hospitality Management. 32: 644-664 |
Liu A, Ma E, Qu H, et al. (2020) Daily green behavior as an antecedent and a moderator for visitors’ pro-environmental behaviors Journal of Sustainable Tourism. 28: 1390-1408 |
Wang Y, Qu H, Yang J, et al. (2020) Leisure-work preference and hotel employees’ perceived subjective well-being Service Industries Journal. 40: 110-132 |
Wang Y, Qu H, Yang J. (2020) Love spillover from a hotel sub-brand to its corporate brand: An associative network theory perspective Journal of Hospitality and Tourism Management. 44: 263-271 |
Kim H, Qu H. (2020) Effects of employees’ social exchange and the mediating role of customer orientation in the restaurant industry International Journal of Hospitality Management. 89: 102577 |
Kim H, Qu H. (2019) The Effects of Experienced Customer Incivility on Employees’ Behavior Toward Customers and Coworkers: Journal of Hospitality & Tourism Research. 43: 58-77 |
Kim H, Qu H. (2019) Employees’ burnout and emotional intelligence as mediator and moderator in the negative spiral of incivility International Journal of Contemporary Hospitality Management. 31: 1412-1431 |
Liu J, Qu H. (2019) The spillover effects of management influence tactics on customer-directed outcomes Tourism Management. 73: 143-156 |