| Year |
Citation |
Score |
| 2020 |
Lee S, Park J, Back KJ, Hyun H, Lee SH. The Role of Personality Traits Toward Organizational Commitments and Service Quality Commitments. Frontiers in Psychology. 11: 631. PMID 32670123 DOI: 10.3389/fpsyg.2020.00631 |
0.325 |
|
| 2020 |
Park JK, Ahn J, Han SL, Back KJ, An M. Exploring Internal Benefits of Medical Tourism Facilitators' Satisfaction: Customer Orientation, Job Satisfaction, and Work Performance. Journal of Healthcare Management / American College of Healthcare Executives. 65: 90-105. PMID 32168184 DOI: 10.1097/Jhm-D-18-00168 |
0.402 |
|
| 2020 |
Lee M, Hong JH, Chung S, Back K. Exploring the Roles of DMO’s Social Media Efforts and Information Richness on Customer Engagement: Empirical Analysis on Facebook Event Pages: Journal of Travel Research. 4728752093487. DOI: 10.1177/0047287520934874 |
0.32 |
|
| 2020 |
Shin M, Back K. The luxury of doing nothing: inferring luxury from idleness display in travel setting Journal of Travel & Tourism Marketing. 37: 409-417. DOI: 10.1080/10548408.2020.1783428 |
0.397 |
|
| 2020 |
Ahn J, Back K, Barišić P, Lee C. Co-creation and integrated resort experience in Croatia: The application of service-dominant logic Journal of Destination Marketing & Management. 17: 100443. DOI: 10.1016/J.Jdmm.2020.100443 |
0.434 |
|
| 2020 |
Kwon W, Lee M, Back K. Exploring the underlying factors of customer value in restaurants: A machine learning approach International Journal of Hospitality Management. 91: 102643. DOI: 10.1016/J.Ijhm.2020.102643 |
0.382 |
|
| 2019 |
Shin M, Back K. Effect of Cognitive Engagement on the Development of Brand Love in a Hotel Context Journal of Hospitality & Tourism Research. 44: 328-350. DOI: 10.1177/1096348019890055 |
0.359 |
|
| 2019 |
Ahn J, Back K, Boger C. Effects of Integrated Resort Experience on Customers’ Hedonic and Eudaimonic Well-Being Journal of Hospitality & Tourism Research. 43: 1225-1255. DOI: 10.1177/1096348019861740 |
0.456 |
|
| 2019 |
Lee M, Ahn J, Shin M, Kwon W, Back K. Integrating technology to service innovation: Key issues and future research directions in hospitality and tourism Journal of Hospitality and Tourism Technology. DOI: 10.1108/Jhtt-01-2019-0013 |
0.332 |
|
| 2019 |
Ahn J, Back K. Cruise brand experience: functional and wellness value creation in tourism business International Journal of Contemporary Hospitality Management. 31: 2205-2223. DOI: 10.1108/Ijchm-06-2018-0527 |
0.465 |
|
| 2019 |
Ahn J, Back K. The role of autonomy, competence and relatedness International Journal of Contemporary Hospitality Management. 31: 87-104. DOI: 10.1108/Ijchm-01-2018-0088 |
0.479 |
|
| 2019 |
Wang X, Guchait P, Lee J, Back K. The importance of psychological safety and perceived fairness among hotel employees: The examination of antecedent and outcome variables Journal of Human Resources in Hospitality & Tourism. 18: 504-528. DOI: 10.1080/15332845.2019.1626964 |
0.52 |
|
| 2019 |
Ahn J, Back K, Barišić P. The effect of dynamic integrated resort experience on Croatian customer behavior Journal of Travel & Tourism Marketing. 36: 358-370. DOI: 10.1080/10548408.2018.1557097 |
0.334 |
|
| 2019 |
Guchait P, Abbott JL, Lee C, Back K, Manoharan A. The influence of perceived forgiveness climate on service recovery performance: The mediating effect of psychological safety and organizational fairness Journal of Hospitality and Tourism Management. 40: 94-102. DOI: 10.1016/J.Jhtm.2019.06.007 |
0.399 |
|
| 2019 |
Ahn J, Back K, Choe Y. Customers’ needs satisfaction: A scale validation with refinement in the integrated resort setting International Journal of Hospitality Management. 82: 39-47. DOI: 10.1016/J.Ijhm.2019.03.028 |
0.4 |
|
| 2019 |
Ahn J, Lee C, Back K, Schmitt A. Brand experiential value for creating integrated resort customers’ co-creation behavior International Journal of Hospitality Management. 81: 104-112. DOI: 10.1016/J.Ijhm.2019.03.009 |
0.432 |
|
| 2019 |
Ahn J, Back K, Lee C. A new dualistic approach to brand attitude: The role of passion among integrated resort customers International Journal of Hospitality Management. 78: 261-267. DOI: 10.1016/J.Ijhm.2018.09.008 |
0.453 |
|
| 2019 |
Ju Y, Back K, Choi Y, Lee J. Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction International Journal of Hospitality Management. 77: 342-352. DOI: 10.1016/J.Ijhm.2018.07.014 |
0.563 |
|
| 2018 |
Ahn J, Back K. Beyond gambling: mediating roles of brand experience and attitude International Journal of Contemporary Hospitality Management. 30: 3026-3039. DOI: 10.1108/Ijchm-07-2017-0473 |
0.46 |
|
| 2018 |
Ahn J, Back K. The structural effects of affective and cognitive elaboration in formation of customer–brand relationship The Service Industries Journal. 40: 226-242. DOI: 10.1080/02642069.2018.1460358 |
0.345 |
|
| 2018 |
Ahn J, Back K. Antecedents and consequences of customer brand engagement in integrated resorts International Journal of Hospitality Management. 75: 144-152. DOI: 10.1016/J.Ijhm.2018.05.020 |
0.41 |
|
| 2018 |
Ahn J, Back K. Integrated resort: A review of research and directions for future study International Journal of Hospitality Management. 69: 94-101. DOI: 10.1016/J.Ijhm.2017.10.017 |
0.384 |
|
| 2017 |
Ahn J, Back K. Influence of brand relationship on customer attitude toward integrated resort brands: a cognitive, affective, and conative perspective Journal of Travel & Tourism Marketing. 35: 449-460. DOI: 10.1080/10548408.2017.1358239 |
0.422 |
|
| 2016 |
Guchait P, Back KJ. Three country study: impact of support on employee attitudes Service Industries Journal. 36: 299-318. DOI: 10.1080/02642069.2016.1186660 |
0.427 |
|
| 2016 |
Lee A, Back KJ, Park JK. Effects of customer personal characteristics on the satisfaction-loyalty link: a multi-method approach Service Business. 1-19. DOI: 10.1007/S11628-016-0308-3 |
0.387 |
|
| 2015 |
Lee JS, Back KJ, Chan ESW. Quality of work life and job satisfaction among frontline hotel employees a self-determination and need satisfaction theory approach International Journal of Contemporary Hospitality Management. 27: 768-789. DOI: 10.1108/Ijchm-11-2013-0530 |
0.555 |
|
| 2015 |
Back KJ, Lee CK. Determining the Attributes of Casino Customer Satisfaction: Applying Impact-Range Performance and Asymmetry Analyses Journal of Travel and Tourism Marketing. 32: 747-760. DOI: 10.1080/10548408.2014.935905 |
0.453 |
|
| 2012 |
Kim YK, Back KJ. Antecedents and consequences of flight attendants' job satisfaction Service Industries Journal. 32: 2565-2584. DOI: 10.1080/02642069.2011.593169 |
0.419 |
|
| 2012 |
Back KJ. Impact-range performance analysis and asymmetry analysis for improving quality of Korean food attributes International Journal of Hospitality Management. 31: 535-543. DOI: 10.1016/J.Ijhm.2011.07.013 |
0.411 |
|
| 2011 |
Seo S, Back KJ, Shanklin CW. Importance of relationship quality and communication on foodservice for the elderly. Nutrition Research and Practice. 5: 73-9. PMID 21487500 DOI: 10.4162/Nrp.2011.5.1.73 |
0.309 |
|
| 2011 |
Han H, Back KJ, Kim YH. A multidimensional scale of switching barriers in the full-service restaurant industry Cornell Hospitality Quarterly. 52: 54-63. DOI: 10.1177/1938965510389261 |
0.477 |
|
| 2011 |
Back KJ, Lee CK, Abbott JA. Internal relationship marketing: Korean casino employees' job satisfaction and organizational commitment Cornell Hospitality Quarterly. 52: 111-124. DOI: 10.1177/1938965510370742 |
0.431 |
|
| 2011 |
Phillips WJ, Back KJ. Conspicuous consumption applied to tourism destination Journal of Travel and Tourism Marketing. 28: 583-597. DOI: 10.1080/10548408.2011.603630 |
0.359 |
|
| 2010 |
Lee JS, Back KJ. Examining antecedents and consequences of brand personality in the upper-upscale business hotel segment Journal of Travel and Tourism Marketing. 27: 132-145. DOI: 10.1080/10548400903579688 |
0.537 |
|
| 2010 |
Han H, Back KJ, Barrett B. A consumption emotion measurement development: A full-service restaurant setting Service Industries Journal. 30: 299-320. DOI: 10.1080/02642060802123400 |
0.509 |
|
| 2010 |
Lee JS, Back KJ. Reexamination of attendee-based brand equity Tourism Management. 31: 395-401. DOI: 10.1016/J.Tourman.2009.04.006 |
0.499 |
|
| 2009 |
Back KJ, Lee JS. Country club members' perceptions of value, image congruence, and switching costs: An exploratory study of country club members' loyalty Journal of Hospitality and Tourism Research. 33: 528-546. DOI: 10.1177/1096348009344232 |
0.534 |
|
| 2009 |
Lee YK, Back KJ, Kim JY. Family restaurant brand personality and its impact On customer's emotion, satisfaction, and brand loyalty Journal of Hospitality and Tourism Research. 33: 305-328. DOI: 10.1177/1096348009338511 |
0.461 |
|
| 2009 |
Lee J, Back K. An Examination of Attendee Brand Loyalty: Understanding the Moderator of Behavioral Brand Loyalty Journal of Hospitality & Tourism Research. 33: 30-50. DOI: 10.1177/1096348008329652 |
0.556 |
|
| 2009 |
Back KJ, Bowen J. Can casino gaming be used to maximize the benefits for tourism destinations? Worldwide Hospitality and Tourism Themes. 1: 392-395. DOI: 10.1108/17554210911002237 |
0.332 |
|
| 2009 |
Kwon E, Back KJ. A content analysis of gaming research: 1994-2008 Worldwide Hospitality and Tourism Themes. 1: 367-378. DOI: 10.1108/17554210911002200 |
0.324 |
|
| 2009 |
Lee CK, Back KJ. An overview of residents' perceptions toward gaming development in local community: Theory and practice Worldwide Hospitality and Tourism Themes. 1: 300-319. DOI: 10.1108/17554210911002156 |
0.348 |
|
| 2009 |
Lee JS, Back KJ. Examining the effect of self-image congruence, relative to education and networking, on conference evaluation through its competing models and moderating effect Journal of Convention and Event Tourism. 10: 256-275. DOI: 10.1080/15470140903372103 |
0.465 |
|
| 2009 |
Han H, Back KJ, Barrett B. Influencing factors on restaurant customers' revisit intention: The roles of emotions and switching barriers International Journal of Hospitality Management. 28: 563-572. DOI: 10.1016/J.Ijhm.2009.03.005 |
0.532 |
|
| 2008 |
Han H, Back K. Relationships Among Image Congruence, Consumption Emotions, and Customer Loyalty in the Lodging Industry Journal of Hospitality & Tourism Research. 32: 467-490. DOI: 10.1177/1096348008321666 |
0.503 |
|
| 2008 |
Lee MJ, Back K. Association Meeting Participation: A Test of Competing Models Journal of Travel Research. 46: 300-310. DOI: 10.1177/0047287507308320 |
0.353 |
|
| 2008 |
Ok C, Shanklin CW, Back K. Generalizing Survey Results from Student Samples: Implications from Service Recovery Research Journal of Quality Assurance in Hospitality & Tourism. 8: 1-23. DOI: 10.1080/15280080802103037 |
0.382 |
|
| 2008 |
Lee J, Back K. Attendee-based brand equity Tourism Management. 29: 331-344. DOI: 10.1016/J.Tourman.2007.03.002 |
0.573 |
|
| 2007 |
Han H, Back K. Investigating the Effects of Consumption Emotions on Customer Satisfaction and Repeat Visit Intentions in the Lodging Industry Journal of Hospitality & Leisure Marketing. 15: 5-30. DOI: 10.1300/J150V15N03_02 |
0.523 |
|
| 2007 |
Han H, Back K. Assessing Customers' Emotional Experiences Influencing Their Satisfaction in the Lodging Industry Journal of Travel & Tourism Marketing. 23: 43-56. DOI: 10.1300/J073V23N01_04 |
0.497 |
|
| 2007 |
Lee MJ, Back K. Association Members' Meeting Participation Behaviors Journal of Travel & Tourism Marketing. 22: 15-33. DOI: 10.1300/J073V22N02_02 |
0.359 |
|
| 2007 |
Ok C, Back K, Shanklin CW. Mixed Findings on the Service Recovery Paradox The Service Industries Journal. 27: 671-686. DOI: 10.1080/02642060701453130 |
0.379 |
|
| 2007 |
Lee MJ, Back KJ. Effects of destination image on meeting participation intentions: Empirical findings from a professional association and its annual convention Service Industries Journal. 27: 59-73. DOI: 10.1080/02642060601038676 |
0.349 |
|
| 2006 |
Ok C, Back K, Shanklin CW. Service Recovery Paradox: Implications from an Experimental Study in a Restaurant Setting Journal of Hospitality & Leisure Marketing. 14: 17-33. DOI: 10.1300/J150V14N03_03 |
0.373 |
|
| 2006 |
Lee C, Back K. Examining structural relationships among perceived impact, benefit, and support for casino development based on 4 year longitudinal data Tourism Management. 27: 466-480. DOI: 10.1016/J.Tourman.2004.11.009 |
0.378 |
|
| 2005 |
Lee MJ, Back K. A Review of Convention and Meeting Management Research 1990–2003 Journal of Convention & Event Tourism. 7: 1-20. DOI: 10.1300/J452V07N02_01 |
0.322 |
|
| 2005 |
Ok C, Back K, Shanklin CW. Dimensional Roles of Justice on Post-Recovery Overall Satisfaction and Behavioral Intentions Journal of Foodservice Business Research. 8: 3-22. DOI: 10.1300/J369V08N03_02 |
0.393 |
|
| 2005 |
Chiang C, Back K, Canter DD. The Impact of Employee Training on Job Satisfaction and Intention to Stay in the Hotel Industry Journal of Human Resources in Hospitality & Tourism. 4: 99-118. DOI: 10.1300/J171V04N02_06 |
0.311 |
|
| 2005 |
Ok C, Back K, Shanklin CW. Modeling Roles of Service Recovery Strategy: A Relationship-Focused View Journal of Hospitality & Tourism Research. 29: 484-507. DOI: 10.1177/1096348005276935 |
0.439 |
|
| 2005 |
Back K. The Effects of Image Congruence on Customers’ Brand Loyalty in the Upper Middle-Class Hotel Industry Journal of Hospitality & Tourism Research. 29: 448-467. DOI: 10.1177/1096348005276497 |
0.362 |
|
| 2005 |
Jae Lee M, Back K. A review of economic value drivers in convention and meeting management research International Journal of Contemporary Hospitality Management. 17: 409-420. DOI: 10.1108/09596110510604832 |
0.348 |
|
| 2003 |
Back KJ, Parks SC. A Brand Loyalty Model Involving Cognitive, Affective, and Conative Brand Loyalty and Customer Satisfaction Journal of Hospitality and Tourism Research. 27: 419-435. DOI: 10.1177/10963480030274003 |
0.463 |
|
| 2003 |
Lee C, Back K. PRE- AND POST-CASINO IMPACT OF RESIDENTS’ PERCEPTION Annals of Tourism Research. 30: 868-885. DOI: 10.1016/S0160-7383(03)00060-4 |
0.389 |
|
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