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Ceridwyn King - Publications

Affiliations: 
Tourism and Sport Temple University, Philadelphia, PA, United States 
Area:
Management Business Administration, General Business Administration, Organizational
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45 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2020 Xiong L, King C. Exploring How Employee Sense of Brand Community Affects Their Attitudes and Behavior Journal of Hospitality & Tourism Research. 44: 567-596. DOI: 10.1177/1096348020905360  0.703
2020 Wegner CE, King C, Jordan JS. The role of organizational membership in overcoming dissonant sport activity identities Sport Management Review. 23: 455-468. DOI: 10.1016/J.Smr.2019.05.004  0.319
2020 Lu L, Cai R, King C. Building trust through a personal touch: Consumer response to service failure and recovery of home-sharing Journal of Business Research. 117: 99-111. DOI: 10.1016/J.Jbusres.2020.05.049  0.365
2020 King C, So KKF, DiPietro RB, Grace D. Enhancing employee voice to advance the hospitality organization’s marketing capabilities: A multilevel perspective International Journal of Hospitality Management. 91: 102657. DOI: 10.1016/J.Ijhm.2020.102657  0.42
2019 Murillo E, King C. Examining the drivers of employee brand understanding: a longitudinal study Journal of Product & Brand Management. 28: 893-907. DOI: 10.1108/Jpbm-09-2018-2007  0.416
2019 King C, Murillo E, Wei W, Madera J, Tews MJ, Israeli AA, Kong L. Towards a shared understanding of the service experience – a hospitality stakeholder approach Journal of Service Management. 30: 410-428. DOI: 10.1108/Josm-11-2018-0375  0.411
2019 Aksoy L, King C, Chun HH. Evolving service thinking: disruption and opportunity in hospitality and tourism Journal of Service Management. 30: 449-451. DOI: 10.1108/Josm-07-2019-413  0.357
2019 Murillo E, King C. Why do employees respond to hospitality talent management: An examination of a Latin American restaurant chain International Journal of Contemporary Hospitality Management. 31: 4021-4042. DOI: 10.1108/Ijchm-10-2018-0871  0.473
2019 Wu L, So KKF, Xiong L, King C. The impact of employee conspicuous consumption cue and physical attractiveness on consumers’ behavioral responses to service failures International Journal of Contemporary Hospitality Management. 31: 21-40. DOI: 10.1108/Ijchm-08-2017-0500  0.694
2019 Xiong L, King C. Aligning employees’ attitudes and behavior with hospitality brands: The role of employee brand internalization Journal of Hospitality and Tourism Management. 40: 67-76. DOI: 10.1016/J.Jhtm.2019.06.006  0.73
2019 Xiong L, So KKF, Wu L, King C. Speaking up because it’s my brand: Examining employee brand psychological ownership and voice behavior in hospitality organizations International Journal of Hospitality Management. 83: 274-282. DOI: 10.1016/J.Ijhm.2018.11.006  0.729
2018 So KKF, Wu L, Xiong L, King C. Brand Management in the Era of Social Media: Social Visibility of Consumption and Customer Brand Identification: Journal of Travel Research. 57: 727-742. DOI: 10.1177/0047287517718354  0.669
2018 Grace D, Ross M, King C. Brand fidelity: a relationship maintenance perspective Journal of Brand Management. 25: 577-590. DOI: 10.1057/S41262-018-0127-Z  0.368
2018 Xiong L, King C. Too much of a good thing? Examining how proactive personality affects employee brand performance under formal and informal organizational support International Journal of Hospitality Management. 68: 12-22. DOI: 10.1016/J.Ijhm.2017.09.007  0.692
2017 Grace D, King C, Iacono JL. Workplace relationship cohesion: an internal customers’ perspective Journal of Service Theory and Practice. 27: 129-150. DOI: 10.1108/Jstp-07-2015-0175  0.452
2017 King C. Brand management – standing out from the crowd: A review and research agenda for hospitality management International Journal of Contemporary Hospitality Management. 29: 115-140. DOI: 10.1108/Ijchm-12-2015-0711  0.414
2017 So KKF, King C, Hudson S, Meng F. The missing link in building customer brand identification: The role of brand attractiveness Tourism Management. 59: 640-651. DOI: 10.1016/J.Tourman.2016.09.013  0.445
2017 King C, Murillo E, Lee H. The effects of generational work values on employee brand attitude and behavior: A multi-group analysis International Journal of Hospitality Management. 66: 92-105. DOI: 10.1016/J.Ijhm.2017.07.006  0.45
2016 So KKF, King C, Sparks BA, Wang Y. The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands Journal of Travel Research. 55: 64-78. DOI: 10.1177/0047287514541008  0.446
2016 So KKF, King C, Sparks BA, Wang Y. Enhancing customer relationships with retail service brands: The role of customer engagement Journal of Service Management. 27: 170-193. DOI: 10.1108/Josm-05-2015-0176  0.453
2016 King C, Lee H. Enhancing internal communication to build social capital amongst hospitality employees – the role of social media International Journal of Contemporary Hospitality Management. 28: 2675-2695. DOI: 10.1108/Ijchm-06-2015-0321  0.356
2016 Piehler R, King C, Burmann C, Xiong L. The importance of employee brand understanding, brand identification, and brand commitment in realizing brand citizenship behaviour European Journal of Marketing. 50: 1575-1601. DOI: 10.1108/Ejm-11-2014-0725  0.715
2015 Gardiner S, Grace D, King C. Is the Australian domestic holiday a thing of the past? Understanding baby boomer, Generation X and Generation Y perceptions and attitude to domestic and international holidays: Journal of Vacation Marketing. 21: 336-350. DOI: 10.1177/1356766715580188  0.377
2015 King C, So KKF. Enhancing Hotel Employees’ Brand Understanding and Brand-Building Behavior in China Journal of Hospitality and Tourism Research. 39: 492-516. DOI: 10.1177/1096348013491602  0.412
2015 Xiong L, King C. Motivational drivers that fuel employees to champion the hospitality brand International Journal of Hospitality Management. 44: 58-69. DOI: 10.1016/J.Ijhm.2014.10.009  0.736
2014 So KKF, King C, Sparks B. Customer Engagement With Tourism Brands: Scale Development and Validation Journal of Hospitality and Tourism Research. 38: 304-329. DOI: 10.1177/1096348012451456  0.409
2014 Gardiner S, Grace DA, King C. The Generation Effect The Future of Domestic Tourism in Australia Journal of Travel Research. 53: 705-720. DOI: 10.1177/0047287514530810  0.339
2014 Kunkel T, Funk DC, King C. Developing a Conceptual Understanding of Consumer-based League Brand Associations Journal of Sport Management. 28: 49-67. DOI: 10.1123/Jsm.2011-0153  0.369
2014 Xiong L, King C, Hu C. Where is the love?: Investigating multiple membership and hotel customer loyalty. International Journal of Contemporary Hospitality Management. 26: 572-592. DOI: 10.1108/Ijchm-03-2013-0141  0.665
2013 Filo KR, Chen N, King C, Funk DC. Sport Tourists’ Involvement with a Destination: A Stage-Based Examination Journal of Hospitality & Tourism Research. 37: 100-124. DOI: 10.1177/1096348011425496  0.341
2013 Gardiner S, King C, Grace D. Travel Decision Making An Empirical Examination of Generational Values, Attitudes, and Intentions Journal of Travel Research. 52: 310-324. DOI: 10.1177/0047287512467699  0.375
2013 King C, Grace DA, Weaven SKW. Developing brand champions: A franchisee perspective Journal of Marketing Management. 29: 1308-1336. DOI: 10.1080/0267257X.2013.796322  0.422
2013 Xiong L, King C, Piehler R. “That's not my job”: Exploring the employee perspective in the development of brand ambassadors International Journal of Hospitality Management. 35: 348-359. DOI: 10.1016/J.Ijhm.2013.07.009  0.731
2013 King C, So KKF, Grace D. The influence of service brand orientation on hotel employees’ attitude and behaviors in China International Journal of Hospitality Management. 34: 172-180. DOI: 10.1016/J.Ijhm.2013.03.004  0.412
2013 So KKF, King C, Sparks B, Wang Y. The influence of customer brand identification on hotel brand evaluation and loyalty development International Journal of Hospitality Management. 34: 31-41. DOI: 10.1016/J.Ijhm.2013.02.002  0.423
2012 King C, Grace D. Examining the antecedents of positive employee brand-related attitudes and behaviours European Journal of Marketing. 46: 469-488. DOI: 10.1108/03090561211202567  0.437
2011 King C, Funk DC, Wilkins HC. Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities International Journal of Hospitality Management. 30: 157-166. DOI: 10.1016/J.Ijhm.2010.04.009  0.416
2010 So KKF, King C. "When experience matters": building and measuring hotel brand equity: the customers' perspective. International Journal of Contemporary Hospitality Management. 22: 589-608. DOI: 10.1108/09596111011053765  0.37
2010 King C. "One size doesn't fit all": tourism and hospitality employees' response to internal brand management. International Journal of Contemporary Hospitality Management. 22: 517-534. DOI: 10.1108/09596111011042721  0.461
2010 King C, Grace D. Building and measuring employee-based brand equity European Journal of Marketing. 44: 938-971. DOI: 10.1108/03090561011047472  0.439
2009 King C, Grace D. Employee based brand equity: A third perspective Services Marketing Quarterly. 30: 122-147. DOI: 10.1080/15332960802619082  0.457
2008 King C, Grace DA. Internal branding: Exploring the employee's perspective Journal of Brand Management. 15: 358-372. DOI: 10.1057/Palgrave.Bm.2550136  0.413
2006 King C, Grace D. Exploring the implications of market orientation for hospitality employees: A case study approach Services Marketing Quarterly. 27: 69-90. DOI: 10.1300/J396V27N03_05  0.457
2006 King C, Grace DA. Exploring managers' perspectives of the impact of brand management strategies on employee roles within a service firm Journal of Services Marketing. 20: 369-380. DOI: 10.1108/08876040610691266  0.426
2005 King C, Grace D. Exploring the role of employees in the delivery of the brand: A case study approach Qualitative Market Research. 8: 277-295. DOI: 10.1108/13522750510603343  0.466
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