Julie M. Slowiak, Ph.D - Publications

Western Michigan University, Kalamazoo, MI, United States 

7 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2015 Slowiak JM, Huitema BE. Reducing pharmacy wait time to promote customer service: a follow-up study. Quality Management in Health Care. 24: 9-20. PMID 25539487 DOI: 10.1097/QMH.0000000000000045  1
2014 Slowiak JM. "How May I Help You?" Improving Telephone Customer Service in a Medical Clinic Setting Journal of Organizational Behavior Management. 34: 39-51. DOI: 10.1080/01608061.2013.873382  1
2014 Slowiak JM, Nuetzman A. The Impact of Goals and Pay on Feedback-Seeking Behavior Psychological Record. 64: 217-232. DOI: 10.1007/s40732-014-0031-1  1
2011 Slowiak JM, Dickinson AM, Huitema BE. Self-solicited feedback: Effects of hourly pay and individual monetary incentive pay Journal of Organizational Behavior Management. 31: 3-20. DOI: 10.1080/01608061.2011.541816  1
2008 Slowiak JM, Huitema BE, Dickinson AM. Reducing wait time in a hospital pharmacy to promote customer service. Quality Management in Health Care. 17: 112-27. PMID 18425025 DOI: 10.1097/01.QMH.0000316989.48673.49  1
2007 Shepich J, Slowiak JM, Keniston A. Do subsidization and monitoring enhance adherence to prescribed exercise? American Journal of Health Promotion : Ajhp. 22: 2-5. PMID 17894256  1
2005 Slowiak JM, Madden GJ, Mathews R. The effects of a combined task clarification, goal setting, feedback, and performance contingent consequence intervention package on telephone customer service in a medical clinic environment Journal of Organizational Behavior Management. 25: 15-35. DOI: 10.1300/J075v25n04_02  1
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