Duleep Delpechitre, Ph.D.
Affiliations: | 2010 | Consumer Sciences and Retailing | Purdue University, West Lafayette, IN, United States |
Area:
Marketing Business AdministrationGoogle:
"Duleep Delpechitre"Parents
Sign in to add mentor| Lucette B. Comer | grad student | 2010 | Purdue | |
| (The development and validation of the Customer's Perception of the Salesperson's Empathy (CPSE) Scale.) | ||||
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Publications
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| Taylor SA, Hunter GL, Zadeh AH, et al. (2020) Value propositions in a digitally transformed world Industrial Marketing Management. 87: 256-263 |
| Delpechitre D, Rutherford BN, Comer LB. (2019) The importance of customer’s perception of salesperson’s empathy in selling Journal of Business & Industrial Marketing. 34: 374-388 |
| Delpechitre D, Black HG, Farrish J. (2019) The dark side of technology: examining the impact of technology overload on salespeople Journal of Business & Industrial Marketing. 34: 317-337 |
| Delpechitre D, Beeler L. (2017) Faking it: salesperson emotional intelligence’s influence on emotional labor strategies and customer outcomes Journal of Business & Industrial Marketing. 33: 0-0 |
| Schetzsle S, Delpechitre D. (2014) Salesperson-Sales Manager Social Interaction And Communication Quality: The Impact On Salesperson Cooperation Journal of Applied Business Research. 30: 607-614 |
| Baker DS, Delpechitre D. (2013) Collectivistic and Individualistic Performance Expectancy in the Utilization of Sales Automation Technology in an International Field Sales Setting Journal of Personal Selling and Sales Management. 33: 277-288 |
| Baker DS, Delpechitre D, Rubio ARd, et al. (2013) Pedagogical positioning and longitudinal learning within a competitive business marketing simulation International Journal of Teaching and Case Studies. 4: 231 |