Lina Xiong, Ph.D.

Affiliations: 
2014 Tourism and Sport Temple University, Philadelphia, PA, United States 
Area:
Management Business Administration, General Business Administration, Organizational
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"Lina Xiong"

Parents

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Ceridwyn King grad student 2014 Temple University
 (Employee brand internalization: The central route to a brand aligned workforce.)
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Publications

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Xiong L, King C. (2020) Exploring How Employee Sense of Brand Community Affects Their Attitudes and Behavior Journal of Hospitality & Tourism Research. 44: 567-596
Wu L, So KKF, Xiong L, et al. (2019) The impact of employee conspicuous consumption cue and physical attractiveness on consumers’ behavioral responses to service failures International Journal of Contemporary Hospitality Management. 31: 21-40
Xiong L, King C. (2019) Aligning employees’ attitudes and behavior with hospitality brands: The role of employee brand internalization Journal of Hospitality and Tourism Management. 40: 67-76
Xiong L, So KKF, Wu L, et al. (2019) Speaking up because it’s my brand: Examining employee brand psychological ownership and voice behavior in hospitality organizations International Journal of Hospitality Management. 83: 274-282
So KKF, Wu L, Xiong L, et al. (2018) Brand Management in the Era of Social Media: Social Visibility of Consumption and Customer Brand Identification: Journal of Travel Research. 57: 727-742
Xiong L, King C. (2018) Too much of a good thing? Examining how proactive personality affects employee brand performance under formal and informal organizational support International Journal of Hospitality Management. 68: 12-22
Piehler R, King C, Burmann C, et al. (2016) The importance of employee brand understanding, brand identification, and brand commitment in realizing brand citizenship behaviour European Journal of Marketing. 50: 1575-1601
Xie KL, Xiong L, Chen C, et al. (2015) Understanding Active Loyalty Behavior in Hotel Reward Programs Through Customers’ Switching Costs and Perceived Program Value Journal of Travel & Tourism Marketing. 32: 308-324
Xiong L, King C. (2015) Motivational drivers that fuel employees to champion the hospitality brand International Journal of Hospitality Management. 44: 58-69
Xiong L, King C, Hu C. (2014) Where is the love?: Investigating multiple membership and hotel customer loyalty. International Journal of Contemporary Hospitality Management. 26: 572-592
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