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Carolyn U. Lambert - Publications

Affiliations: 
Pennsylvania State University, State College, PA, United States 
Area:
Management Business Administration, Operations Research
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10 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2009 Hwang J, Lambert CU. The Use of Acceptable Customer Waiting Times for Capacity Management in a Multistage Restaurant Journal of Hospitality & Tourism Research. 33: 547-561. DOI: 10.1177/1096348009344233  0.319
2008 Lambert CU, Conklin MT. Conceptual framework for research on information-seeking behavior of hospitality managers. Information Technology in Hospitality. 5: 3-12. DOI: 10.3727/154595308784670288  0.308
2008 Lee H“, Lambert CU. The influence of technology-enabled customer relationship management on customers' attitude toward service quality and loyalty. Journal of Foodservice Business Research. 11: 363-381. DOI: 10.1080/15378020802519694  0.321
2006 Hwang J, Lambert CU. Customers' Identification of Acceptable Waiting Times in a Multi-Stage Restaurant System Journal of Foodservice Business Research. 8: 3-16. DOI: 10.1300/J369V08N01_02  0.397
2005 Lee W, Lambert CU. The Effect of Waiting Time and Affective Reactions on Customers' Evaluation of Service Quality in a Cafeteria Journal of Foodservice Business Research. 8: 19-37. DOI: 10.1300/J369V08N02_03  0.306
2004 Cranage DA, Conklin MT, Lambert CU. Effect of Nutrition Information in Perceptions of Food Quality, Consumption Behavior and Purchase Intentions Journal of Foodservice Business Research. 7: 43-61. DOI: 10.1300/J369V07N01_04  0.325
2001 Farrar AL, Lambert CU. If You Build It Will They Come?: Developing Accessible and Useful Websites for Hospitality Management Graduate Programs The Journal of Hospitality and Tourism Education. 13: 20-27. DOI: 10.1080/10963758.2001.10696694  0.313
2001 Jeong M, Lambert CU. Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Web sites International Journal of Hospitality Management. 20: 129-146. DOI: 10.1016/S0278-4319(00)00041-4  0.305
2000 Lee W, Lambert CU. Impact Of Waiting Time On Evaluation Of Service Quality And Customer Satisfaction In Foodservice Operations Foodservice Research International. 12: 241-254. DOI: 10.1111/J.1745-4506.2000.Tb00021.X  0.316
1986 Andrew WP, Lambert CU, Lambert JM. Decision modeling using simulation: a hospitality perspective International Journal of Hospitality Management. 5: 47-54. DOI: 10.1016/0278-4319(86)90032-0  0.306
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