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Juline E. Mills, Ph.D.

Affiliations: 
2002 Purdue University, West Lafayette, IN, United States 
Area:
Marketing Business Administration
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Parents

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Alastair M. Morrison grad student 2002 Purdue
 (An analysis, instrument development, and structural equation modeling of customer satisfaction with online travel services.)

Children

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Alecia C. Douglas grad student 2008 Purdue
Kelly V. Phelan grad student 2008 Purdue

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Publications

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Phelan KV, Mills JE, Douglas AC, et al. (2013) Digital personalities: An examination of the online identity of travel and tourism web sites Journal of Hospitality and Tourism Technology. 4: 248-262
Phelan VK, Mills JE. (2011) An exploratory study of knowledge, skills, and abilities (KSAs) needed in undergraduate hospitality curriculums in the convention industry Journal of Human Resources in Hospitality and Tourism. 10: 96-116
Mills JE, Meyers M, Byun S. (2010) Embracing broadscale applications of biometric technologies in hospitality and tourism: Is the business ready? Journal of Hospitality and Tourism Technology. 1: 245-256
Douglas AC, Mills JE, Phelan KV. (2010) Smooth sailing?: Passengers' assessment of cruise brand equity Journal of Travel and Tourism Marketing. 27: 649-675
Byun S, Ruffini C, Mills JE, et al. (2009) Internet addiction: metasynthesis of 1996-2006 quantitative research. Cyberpsychology & Behavior : the Impact of the Internet, Multimedia and Virtual Reality On Behavior and Society. 12: 203-7
Phelan KV, Kavanaugh RR, Mills JE, et al. (2009) Current Convention Course Offerings at the Top 25 Ranked Hospitality Management Undergraduate Programs: An Analysis of Objectives, Instructional Delivery, and Assessment Methods Journal of Teaching in Travel & Tourism. 9: 37-62
Jiang H, Mills JE, Stepchenkova S. (2008) Digital Identity Management and Satisfaction with Virtual Travel Communities Information Technology & Tourism. 10: 43-58
Mills JE, Han JH, Clay MJ. (2008) Accessibility of hospitality and tourism websites: A challenge for visually impaired persons Cornell Hospitality Quarterly. 49: 28-41
Mills JE, Thomas L. (2008) Assessing Customer Expectations of Information Provided On Restaurant Menus: A Confirmatory Factor Analysis Approach Journal of Hospitality and Tourism Research. 32: 62-88
Douglas AC, Mills JE, Niang M, et al. (2008) Internet addiction: Meta-synthesis of qualitative research for the decade 1996-2006 Computers in Human Behavior. 24: 3027-3044
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