Alison E. Lloyd, Ph.D.
Affiliations: | 2003 | Hong Kong Polytechnic University (Hong Kong) |
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Marketing Business AdministrationGoogle:
"Alison Lloyd"Parents
Sign in to add mentorSherriff T. K. Luk | grad student | 2003 | Hong Kong Polytechnic University (Hong Kong) | |
(The role of culture on customer participation in services.) |
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Publications
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Kwok PMH, Lloyd AE. (2014) Bad Hair Day? The Role of Self-consciousness on Coping with Embarrassing Service Encounters Universal Journal of Psychology. 2: 255-259 |
Lloyd AE, Chan RYK, Yip LSC, et al. (2014) Time buying and time saving: effects on service convenience and the shopping experience at the mall Journal of Services Marketing. 28: 36-49 |
Zhan L, Lloyd AE. (2014) Customers' asymmetrical responses to variable pricing Journal of Revenue and Pricing Management. 13: 183-198 |
Tsai MC, Lai Kh, Lloyd AE, et al. (2012) The dark side of logistics outsourcing - Unraveling the potential risks leading to failed relationships Transportation Research Part E: Logistics and Transportation Review. 48: 178-189 |
Lloyd AE, Luk STK. (2011) Interaction behaviors leading to comfort in the service encounter Journal of Services Marketing. 25: 176-189 |
Lloyd AE, Yip LSC, Luk STK. (2011) An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong Tourism Management. 32: 520-533 |
Lloyd AE, Luk STK. (2010) The Devil Wears Prada or Zara: A Revelation into Customer Perceived Value of Luxury and Mass Fashion Brands* Journal of Global Fashion Marketing. 1: 129-141 |