Alison E. Lloyd, Ph.D.

Affiliations: 
2003 Hong Kong Polytechnic University (Hong Kong) 
Area:
Marketing Business Administration
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"Alison Lloyd"

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Sherriff T. K. Luk grad student 2003 Hong Kong Polytechnic University (Hong Kong)
 (The role of culture on customer participation in services.)
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Publications

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Kwok PMH, Lloyd AE. (2014) Bad Hair Day? The Role of Self-consciousness on Coping with Embarrassing Service Encounters Universal Journal of Psychology. 2: 255-259
Lloyd AE, Chan RYK, Yip LSC, et al. (2014) Time buying and time saving: effects on service convenience and the shopping experience at the mall Journal of Services Marketing. 28: 36-49
Zhan L, Lloyd AE. (2014) Customers' asymmetrical responses to variable pricing Journal of Revenue and Pricing Management. 13: 183-198
Tsai MC, Lai Kh, Lloyd AE, et al. (2012) The dark side of logistics outsourcing - Unraveling the potential risks leading to failed relationships Transportation Research Part E: Logistics and Transportation Review. 48: 178-189
Lloyd AE, Luk STK. (2011) Interaction behaviors leading to comfort in the service encounter Journal of Services Marketing. 25: 176-189
Lloyd AE, Yip LSC, Luk STK. (2011) An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong Tourism Management. 32: 520-533
Lloyd AE, Luk STK. (2010) The Devil Wears Prada or Zara: A Revelation into Customer Perceived Value of Luxury and Mass Fashion Brands* Journal of Global Fashion Marketing. 1: 129-141
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