Bruce C. Skaggs - Publications

Affiliations: 
Management University of Massachusetts, Amherst, Amherst, MA 
Area:
Management Business Administration, Organizational

11 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2018 Eckardt R, Skaggs BC, Lepak DP. An Examination of the Firm-level Performance Impact of Cluster Hiring in Knowledge-intensive Firms Academy of Management Journal. 61: 919-944. DOI: 10.5465/Amj.2016.0601  0.457
2017 Eckardt R, Skaggs BC. Service diversification and growth of professional service firms Long Range Planning. 51: 111-126. DOI: 10.1016/J.Lrp.2017.06.003  0.604
2015 Meyer CR, Skaggs BC, Nair S, Cohen DG. Customer Interaction Uncertainty, Knowledge, and Service Firm Internationalization Journal of International Management. 21: 249-259. DOI: 10.1016/J.Intman.2015.04.003  0.573
2015 Manz CC, Skaggs BC, Pearce CL, Wassenaar CL. Serving one another: Are shared and self-leadership the keys to service sustainability? Journal of Organizational Behavior. 36: 607-612. DOI: 10.1002/Job.1991  0.498
2014 Manz CC, Skaggs BC, Pearce CL, Wassenaar CL. A Model of Sustainable Distributed Service Delivery in Organizations With Compassion-Based Missions Journal of Leadership and Organizational Studies. 21: 366-375. DOI: 10.1177/1548051813500814  0.494
2014 Eckardt R, Skaggs BC, Youndt MA. Turnover and Knowledge Loss: An Examination of the Differential Impact of Production Manager and Worker Turnover in Service and Manufacturing Firms Journal of Management Studies. 51: 1025-1057. DOI: 10.1111/Joms.12096  0.623
2012 Nair S, Skaggs BC. Performance implications of cross-listing for emerging vs. developed market firms: an institutional legitimacy approach International Journal of Business and Emerging Markets. 4: 223-240. DOI: 10.1504/Ijbem.2012.047780  0.507
2012 Skaggs BC, Galli-Debicella A. The effects of customer contact on organizational structure and performance in service firms Service Industries Journal. 32: 337-352. DOI: 10.1080/02642069.2010.529132  0.622
2004 Skaggs BC, Snow CC. The Strategic Signaling of Capabilities by Service Firms in Different Information Asymmetry Environments Strategic Organization. 2: 271-291. DOI: 10.1177/1476127004045253  0.597
2004 Skaggs BC, Youndt M. Strategic Positioning, Human Capital And Performance In Service Organizations: A Customer Interaction Approach Southern Medical Journal. 25: 85-99. DOI: 10.1002/Smj.365  0.53
2003 Skaggs BC, Huffman TR. A Customer Interaction Approach to Strategy and Production Complexity Alignment in Service Firms Academy of Management Journal. 46: 775-786. DOI: 10.5465/30040668  0.639
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